Mauro Libi Crestani
said: Watch your attitude. It is the first thing that people notice about you.
When hiring your sales staff remember that attitude is everything. "Sales
are contingent upon the attitude of the salesman and not the attitude of the
prospect.", this is a quote from William Clement Stone.
When trying to make a sale to your customer, remember your attitude can many times affect their attitude. If you have some personal issues at home, leave them at home. To your customer, your actions and dress and mood have to express how buying from you is a positive thing to do. How it is the right thing. There is no room for negative thought. You do not want your customer to doubt his decision in choosing to buy from you and your company. Any objections and questions the customer has, needs to be handled with the attitude that their question is important to you and your company but it all leads down a road with positive results.
When trying to make a sale to your customer, remember your attitude can many times affect their attitude. If you have some personal issues at home, leave them at home. To your customer, your actions and dress and mood have to express how buying from you is a positive thing to do. How it is the right thing. There is no room for negative thought. You do not want your customer to doubt his decision in choosing to buy from you and your company. Any objections and questions the customer has, needs to be handled with the attitude that their question is important to you and your company but it all leads down a road with positive results.
It
is a fact that successful business meetings are ones that have more objections
than meeting where the customer does not bring up objections and questions. One
common obstacle in maintaining a positive attitude is when you feel like you
are not making any progress with your prospect. It is easy in these cases to go
negative and feel like the sale will never happen. Your customer will pick up
on your change in attitude to a negative one and they may in turn become
negative themselves. It's your change in attitude that can kill this sale. So
be careful, stay positive. Remember, objections from your client can lead to
more sales. Keep positive,
even when that is difficult.
BANPLUS, BANPLUS VENEZUELA, CADIVI, VENEZUELA,
CENCOEX, DIRECTOR PRINCIPAL DE BANPLUS, GOBIERNO DE CHÁVEZ, GOBIERNO DE MADURO,
INVERSIONES 4528, MAURO LIBI CRESTANI, RECADI, RUSAD, SICAD, SICAD 2
Some
of the larger and better prospects may negotiate for a long time before they
close a sale. Do not lose hope but keep the doors open. Even when you
lose a sale, stay positive. You have nothing to lose by maintaining a good
attitude. Think that maybe this customer when they go elsewhere will start to
see the value in you and they will later come back as a customer. Every sales
contact has the potential to become a successful sale in the future. Mauro Libi Crestani.
By
Mauro Libi
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