Mauro Libi: Improve your emotional intelligence and your work environment

Maintaining good relationships with our loved ones, neighbors and co-workers is a desire of each and every one, because sincere, honest and harmonious treatment with those around us is essential. Good relationships depend not only on cordiality, but also on vital aspects such as the productivity of organizations, inasmuch as companies or enterprises are not mechanical entities, but structures in which people that interrelate with each other are interrelated and what is relevant is that among them reign the good treatment and harmony.

     Understanding the emotionality of our peers, having the help, disposition and collaboration of others, undoubtedly improves working life. Unfortunately this is not always the case in organizations, where there are conflicts between workers, discordant environments, attempts to hide information, where there are tyrant bosses and rebel subordinates. A relationship panorama can be sometimes a real battlefield. To overcome this situation emotional intelligence is indispensable, as it can help improve relationships at work by providing tools that contribute to the understanding of all parts that converge in companies and enterprises.

     Emotional intelligence contributes to transforming relationships at work and hostile environments as it is demonstrated that a high emotional quotient, apart from improving relationships, reduces stress and provides happiness and health. There are studies that have established that the emotional intelligence is the greatest predictor of performance by virtue of being responsible for 58 percent of success in any type of work. Emotionally intelligent workers have better pay than those who have lower emotional quotients.

     In addition, an organization in which harmonious relationships are deprived is a place where workers are more willing to carry out their work. For those who hold supervisory positions or are heads of work teams, it is essential to have mastery of the tools provided by emotional intelligence, to maintain the indexes that make it possible to achieve the objectives and goals outlined. Emotional control makes easy the proper handling of conflicts and differentiates and guides the solution of them. Where there are good relationships it is more possible to be productive.

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